Best Western Grand Hotel Hong Kong

23 Austin Avenue, Hong Kong, Chinashow map
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Rooms and Guests
2Guests1room
Highlights
6
GoodBased on  135 reviews
Overview

BEST WESTERN Grand Hotel is a new 29 - storey building is location Tsim Sha Tsui, the busiest shopping and entertaining district. It's 5mins' walk to Nathan Road where nearby to Tsimshatsui and Jordon MTR stations. It is a 45 mins' drive to Hong Kong International Airport and with walking distance to a variety of landmarks, attractions ranging from the Star Ferry Pier and HK Culture Centre to the Jade Market and Temple Street Night Market.
396 guest rooms - offering magnificent city views, all rooms are equipped with a flat - screen LCD TV, personal safe and minibar, coffee/tea making facilities, free bottle of distill water. Hotel restaurant (Little Paris) is serving international cuisine, also room and laundry service is also available.

Rates are not valid for nationals or passport holders of the following countries; China, Hong Kong.

Year renovated:   2012.  Number of floors:   29.  Number of rooms:   396.

Rooms

Standard room measures 165 square feet (15 square meters) either with 1 Double bed or 2 Twin beds with city view, mainly on 7th to 10th. All rooms provide FREE and unlimited high speed wifi internet access and the LCD television is offered for your entertainment. A minibar and a coffee/tea making facilities are supplied.

Dining options

Eating and drinking facilities include coffee shop or café and restaurant. Shopping facilities include shopping on site.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Restaurant buffet

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Massage

Guest Parking

  • No parking available.

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • High chairs
  • Babysitting/Child services

Spa & Leisure

  • Massage

Room view

  • Garden view
  • City view
  • Park view

Room features

  • In-room air conditioning
  • Free in-room safe
  • Mini-bar
  • Living room
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 11 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
MTR Tsim Sha Tsui StationMTR Tsim Sha Tsui Station2300 ft
MTR East Tsim Sha Tsui StationMTR East Tsim Sha Tsui Station2300 ft
MTR Hung Hom StationMTR Hung Hom Station2300 ft
MTR East Tsim Sha Tsui StationMTR East Tsim Sha Tsui Station2300 ft
Hong Kong ColiseumHong Kong Coliseum2300 ft
Tsim Sha TsuiTsim Sha Tsui2000 ft
East Tsim Sha TsuiEast Tsim Sha Tsui2300 ft
Hung HomHung Hom2300 ft
AustinAustin2700 ft
Kowloon Mosque & Islamic CentreKowloon Mosque & Islamic Centre1800 ft105 Nathan Road, Kowloon
Victoria HarbourVictoria Harbour2700 ftCentral and Western District, Hong Kong Island
Chung King Mansion Chung King Mansion 2600 ft36-44 Nathan Road,Tsim Sha Tsui, Kowloon
Sky100 Hong Kong Observation DeckSky100 Hong Kong Observation Deck5000 ft1 Austin Road West, Kowloon, 100/F, International Commerce Centre
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Manor RestaurantManor Restaurant300 ftG/F, 18B Astin Road, Tsim Sha Tsui
Australia Dairy CompanyAustralia Dairy Company1600 ft47 Parkes Street, Kowloon
Nomad'sNomad's700 ftShop A, G/F, 53-59 Kimberley Rd, ( Tsim Sha Tsui )
El Cid Spanish Restaurant TSTEl Cid Spanish Restaurant TST600 ftG/F, New Knutsford House, 14 Knutsford Terrace, Tsim Sha Tsui
AkitaAkita600 ft13-13A Knutsford Terrace, Tsim Sha Tsui
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Wong Tai Sin TempleWong Tai Sin Temple2.9 mi
MTR Hong Kong StationMTR Hong Kong Station1.6 mi
Peak Tram StationPeak Tram Station2.0 mi
Hong Kong Convention and Exhibition CentreHong Kong Convention and Exhibition Centre1.4 mi
Sogo Hong KongSogo Hong Kong1.6 mi
Times Square Hong KongTimes Square Hong Kong1.7 mi
Hong Kong StadiumHong Kong Stadium2.2 mi
Hongkong ParkHongkong Park2.0 mi
Zoological and Botanical GardensZoological and Botanical Gardens2.1 mi
Central PlazaCentral Plaza1.6 miHarbour Road, Wan Chai District, Hong Kong Island
Hong Kong Macau Ferry TerminalHong Kong Macau Ferry Terminal1.8 miShun Tak Centre 200 Connaught Road Central, Sheung Wan
Statue SquareStatue Square1.8 miQueen's Road, Central and Western District, Hong Kong Island
Mid-levels EscalatorMid-levels Escalator1.8 miConnaught Road, Central and West Distict, Hong Kong
The CenterThe Center1.8 mi99 Queens Road Central
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Getting around
Airports
Fuoshan (FUO)88.7 mi
Train
Hung Hom KCR station2700 ft
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Reviews
6.4
GoodBased on  135  reviews
  • 4.6
    Guest rating

    Nothing!

    The hotel room was surprisedly small!!! No space at all! I had to put my luggage under bed. The restroom was extreamly mini!!! I couldnot even find a hanger...

  • 7.0
    Very good

    Is Well situated, we were in floor 22 so was quiet. 2Min walking to Nathan road, bus stop a21 to and from the airport. Jordan mtr stop 2min walking. You can store your luggage for free for 1 day if more you pay.

    Room is small, you can't move when 2 people in the room. Wc very small, so it is not worth to take your news paper or magazine. Bad welcome, front desck so noisy.wireless so slow and someTimes does not exist.

  • 3.8
    Guest rating

    Location and free wifi

    I did not like many things. For the price that you pay for the hotel facilities and amenities were lacking. - room incredibly small - cheap furnishings - no hooks in bathroom to hang clothes and no holders or shelving in shower to place soap/toiletries - no space to put suitcase, bags or shopping - no bedside lights or lamps - no floor length mirror. Only mirror at the sink/basin which was situated outside of the bathroom - swipe card did not work properly to enter room - toilet roll dispenser fixed above the toilet makes for inconvenient reaching - too noisy, can hear everything outside - some front desk staff unprofessional as they appear to be under training or not trained properly! - could not make local calls from the hotel telephone, was advised I had to pay FIRST at reception before making a call. How inconvenient! - simply a BAD hotel!!!

  • 4.2
    Guest rating

    very small rooms compared to other hotels close by and less expensive. lights did not work in washing area and maintenance could not fix them.could only shave by using a torch .although all lifts seem to be working it was the longest i have ever had wait for a lift in 20 visits to Hong Kong

  • 3.8
    Guest rating

    Nothing I like

    Room to small. Not even a table in the room. The mirror is hang above the head. The bathroom too small , even can't change the cloth. Hopeless hotel.

  • 5.8
    Guest rating

    The location is excellent - 2 minutes away from Nathan road. The beds were comfortable but the blanket is too thin. I will have to request for double blanket. Room is good for sit, bath and sleep only. Nothing else.

    I requested for double bed (1 big bed) but still got twin bed (2 separate beds). The room size is super tiny even for Asian people. No space to put your baggage but under the bed. There is no cupboard or a place to hang your clothes, No closet. Bring your own dryer as an advice from others. The bathroom is very small. You can't turn much when taking a bath. This hotel can be only 2-2.5 stars. Don't let it fool you as 4 stars.

  • 7.8
    Fabulous

    The newly opened Best Western Grand Hotel was lovely to stay in. I travelled with my friend to celebrate New Year's Eve. The location is excellent - 2 minutes away from Nathan road. It's about 20-25 minutes to the harbour which wasn't too bad. The room was tiny - no cupboard or a place to hang your clothes, and the bathroom sink is located in the bedroom as there is no room in the bathroom, however the room was clean and we had an excellent view from the 26th floor. The decor is a little tacky - rhinestone seats with plastic covers to protect the material, however the beds were comfortable.

    The room is very, very small. I'm not sure how it compares to other Hong Kong hotels as it was the first time I had visited, but if you don't mind living out of your suitcase for a couple of days then it's good. I didn't like that we had to 'book' a hair dryer, I was under the impression that these are always provided in rooms nowadays. Also, if you are not the cardholder do not book the room! I used a friends card as I do not have a credit card in my name, and it took countless phone calls and over a week to confirm that we could use it as a guarantee towards the room. I've never had a problem with this before, so not sure why it happened.

  • 5.4
    Guest rating

    Clean and not too far from mtr.

    Small room, tiny bathroom without a fully closing door, the sink is in the room next to the entrance, not inside the bathroom. The ac didn't seem to have a heating function and it was rather fresh, the minibar was empty. Got a smoking room even though ticked "non-smoking" and was told the room wouldn't be ready for me before 3pm.

  • 6.2
    Good

    Location

    Rooms are very small and cramped. No space to store your luggage, just under the bed. No space to hang your clothes for twin rooms. Wash basin is outside the bathroom, no light in front/top of the mirror. Double room is better than twin room. Wifi is slow and has weak signal. Sometimes it is very hard to connect. No International Channels in our room, only 4-5 Chinese channels.

  • 9.6
    Exclusive

    location, services, conveniently located near food.

    no hair dryer. It's very inconvenient to ask for hair dryer whenever I need to use it and it is not always available.

  • 5.4
    Guest rating

    Good Price

    This hotel have Small rooms, the hotel lobby is tottaly dis control, I had to wait 30 minutes for check in, have many of Chinese visitor in this hotel and one of them passed in front of me and didn't wait in backside, inside the room the equipment is not ready, need to request. Some reception officer is friendly and some officers is unfriendly, specially those who keep your luggage!

  • 7.0
    Very good

    A new hotel that located in the middle most of shopping area of Hong Kong. Nice hotel with acceptaed standard for Best Western Hotel group.

    The size of the room is too small

  • 6.6
    Good

    Situation not bad, easy to find a taxi. Everything needed around it

    Scary decorated rooms. Wifi only in corridor and behind the door. Inside room, hard to connect.

  • 8.8
    Superb

    Location, staff, view from the room!

    No closet, no tea machine

  • 7.0
    Very good

    Good location and clean room.

    Room and toilet are small but bearable.

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Highlights
6
GoodBased on  135 reviews
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 11 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Fuoshan (FUO)88.7 mi
Train
Hung Hom KCR station2700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby