Best Western Grand Hotel Hong Kong

23 Austin Avenue, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Grand Hotel Hong Kong

Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Overview

The 4-star Best Western Grand Hotel Hong Kong provides ideal lodging in cultural Hong Kong. Since 2012 the hotel has been hosting guests in a 29-story minimalist building.

The hotel is 400 meters away from Tsim Sha Tsui Promenade, Hong Kong Science Museum and Tsim Sha Tsui East. This property is about 7 km away from the center of Hong Kong.

Shoppers will enjoy prime location close to shopping centers and a market.

MTR East Tsim Sha Tsui train station is 10 minutes' walking distance from the hotel. The property is perfectly located next to Fuoshan airport.

Rooms

Best Western Grand Hotel Hong Kong features 396 contemporary rooms with a stunning view of the park and such various amenities as climate control, a pantry, an in-room safe, cable TV with on-demand movies and wireless internet. They also have en suite bathrooms with a bathtub, a hairdryer and a shower.

Eat & Drink

Guests can enjoy delicious meals of international cuisine at the hotel’s restaurant. Located in an entertainment area, Manor Restaurant and Star Cafe serve a wide range of meals.

Services

The on-site limousine rentals help to explore the area.

Relax

On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   29.  Number of rooms:   396.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • City shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services

Leisure facilities

  • Reflex massage

Room view

  • City view
  • Park view

Room facilities

  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Living room
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Slippers

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 11 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Grand Hotel Hong Kong Hong Kong location
Show big map »

Hotel Address:

23 Austin Avenue, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.3 mi
Airports
  • Fuoshan (FUO)
    88.7 mi
Train Stations
  • MTR Jordan Station
    1400 ft
  • Hung Hom KCR station
    2700 ft
Underground stations
  • Jordan
    1400 ft
Restaurants
  • Manor Restaurant (cuisine: Chinese)
    300 ft
  • Australia Dairy Company
    1600 ft
Parks
  • Kowloon Park
    1600 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    29
  • Number of rooms:
    396

Rooms and availability

Best Western Grand Hotel Hong Kong photos Room
Premium Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Best Western Grand Hotel Hong Kong photos Room
Standard Room
City view
  • Room size:

    165 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:High speed internet
  • Individual air conditioning
  • Safe deposit box
  • Slippers
  • Work desk
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|Standard Room City View

Best Western Grand Hotel Hong Kong photos Room
Superior Room
City view
  • Room size:

    165 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Queen-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Superior|Superior Room, 2 Single Beds, City View

Deluxe Queen Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
Room Description:

Deluxe|Deluxe City View Queen Room

Best Western Grand Hotel Hong Kong Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Tsim Sha Tsui promenade2300 ft

Popular areas

  • Kowloon Mosque and Islamic Centre1700 ft
  • Temple Street2000 ft

Places of interest

  • King's Park Hockey Centre1400 ft
  • avenue of stars2000 ft
  • Bauen mit Bambus2300 ft

Train stations

  • MTR Jordan Station1000 ft
  • MTR Hung Hom Station2300 ft

Shopping areas

  • Miramar Shopping Centre1000 ft
  • Temple Street Night Market2000 ft

Stadiums

  • King's Park Hockey Centre1400 ft
  • Hong Kong Coliseum2300 ft

Museums

  • Hong Kong Museum of History700 ft

Parks

  • Kowloon Park1700 ft

Universities, Institutes

  • The Hong Kong Polytechnic University1400 ft

Underground stations

  • Jordan1000 ft
  • Jordan1000 ft
  • MTR Jordan Station1000 ft
  • Tsim Sha Tsui2000 ft
  • East Tsim Sha Tsui2300 ft
  • Hung Hom2300 ft
  • MTR Tsim Sha Tsui Station2300 ft

Public parking

  • The Hong Kong Polytechnic University1400 ft
  • Queen Elizabeth Hospital2000 ft

Local attractions

  • sky100 Hong Kong Observation Deck5000 ft
    100/F, International Commerce Centre, 1 Austin Road West, Kowloon,, Hong Kong
  • Kowloon West Promenade1.3 mi
    Nga Cheung Road, Tsim Sha Tsui, Kowloon, Hong Kong
  • Two International Finance Centre1.6 mi
    8 Finance Street,Central District, Hong Kong
  • Mongkok1.3 mi
    Kowloon, Hong Kong
  • North Point, Hong Kong1.5 mi
    Eastern District, Hong Kong Island, Hong Kong

Near the hotel

  • Hong Kong Museum of History900 ft
    100 Chatham Rd S, Tsim Sha Tsui East, Kowloon, Hong Kong
  • Hong Kong Parklane Shoppers Boulevard1300 ft
    Nathan Road, Tsim Sha Tsui, Hong Kong
  • Kowloon Mosque & Islamic Centre1900 ft
    105 Nathan Road, Kowloon, Hong Kong
  • iSQUARE2300 ft
    No.63-67 Nathan Road, Hong Kong
  • Hong Kong Science Museum1200 ft
    Science Museum Road, Tsim Sha Tsui, Hong Kong
  • Kowloon Park1600 ft
    22 Austin Rd., Tsim Sha Tsui, Hong Kong
  • Nathan Road2000 ft
    Kowloon, Hong Kong

Restaurants nearby

  • Manor Restaurant300 ft

    Address: G/F, 18B Astin Road, Tsim Sha Tsui
    Phone: 23688504

    Cuisine: Chinese
    Price Range: USD 21 - USD 21

  • Nomad's700 ft

    Address: Shop A, G/F, 53-59 Kimberley Rd, ( Tsim Sha Tsui )
    Phone: 852-27220733

    71% likes this, based on 109 reviews
    Price Range: USD 11 - USD 16

  • Akita600 ft

    Address: 13-13A Knutsford Terrace, Tsim Sha Tsui
    Phone: 852-27210228

    76% likes this, based on 7 reviews
    Cuisine: Japanese

  • Australia Dairy Company1600 ft

    Address: 47 Parkes Street, Kowloon
    Phone: 852-27301356

    66% likes this, based on 332 reviews
    Price Range: USD 3 - USD 10

  • El Cid Spanish Restaurant TST600 ft

    Address: G/F, New Knutsford House, 14 Knutsford Terrace, Tsim Sha Tsui
    Phone: 852-23121898

    50% likes this, based on 49 reviews
    Cuisine: Spanish

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    29
  • Number of rooms:
    396
Hotels nearby
Hong Kong Motel
2 stars
0.5 km
Homy Inn Hong Kong
2 stars
0.5 km

Best Western Grand Hotel Hong Kong Reviews

Guest reviews are submitted by our customers after their stay at Best Western Grand Hotel Hong Kong

Average guest rating

6.0out of 10
Good
Based on 62 reviews

Guest reviews

  • Couple
    4.6

    Nothing!

    The hotel room was surprisedly small!!! No space at all! I had to put my luggage under bed. The restroom was extreamly mini!!! I couldnot even find a hanger...

  • Family with children
    7.0

    Is Well situated, we were in floor 22 so was quiet. 2Min walking to Nathan road, bus stop a21 to and from the airport. Jordan mtr stop 2min walking. You can store your luggage for free for 1 day if more you pay.

    Room is small, you can't move when 2 people in the room. Wc very small, so it is not worth to take your news paper or magazine. Bad welcome, front desck so noisy.wireless so slow and someTimes does not exist.

  • Single
    3.8

    Location and free wifi

    I did not like many things. For the price that you pay for the hotel facilities and amenities were lacking. - room incredibly small - cheap furnishings - no hooks in bathroom to hang clothes and no holders or shelving in shower to place soap/toiletries - no space to put suitcase, bags or shopping - no bedside lights or lamps - no floor length mirror. Only mirror at the sink/basin which was situated outside of the bathroom - swipe card did not work properly to enter room - toilet roll dispenser fixed above the toilet makes for inconvenient reaching - too noisy, can hear everything outside - some front desk staff unprofessional as they appear to be under training or not trained properly! - could not make local calls from the hotel telephone, was advised I had to pay FIRST at reception before making a call. How inconvenient! - simply a BAD hotel!!!

  • Older travelers
    4.2

    very small rooms compared to other hotels close by and less expensive. lights did not work in washing area and maintenance could not fix them.could only shave by using a torch .although all lifts seem to be working it was the longest i have ever had wait for a lift in 20 visits to Hong Kong

  • Older travelers
    3.8

    Nothing I like

    Room to small. Not even a table in the room. The mirror is hang above the head. The bathroom too small , even can't change the cloth. Hopeless hotel.

  • Couple
    5.8

    The location is excellent - 2 minutes away from Nathan road. The beds were comfortable but the blanket is too thin. I will have to request for double blanket. Room is good for sit, bath and sleep only. Nothing else.

    I requested for double bed (1 big bed) but still got twin bed (2 separate beds). The room size is super tiny even for Asian people. No space to put your baggage but under the bed. There is no cupboard or a place to hang your clothes, No closet. Bring your own dryer as an advice from others. The bathroom is very small. You can't turn much when taking a bath. This hotel can be only 2-2.5 stars. Don't let it fool you as 4 stars.

  • Group of friends
    7.8

    The newly opened Best Western Grand Hotel was lovely to stay in. I travelled with my friend to celebrate New Year's Eve. The location is excellent - 2 minutes away from Nathan road. It's about 20-25 minutes to the harbour which wasn't too bad. The room was tiny - no cupboard or a place to hang your clothes, and the bathroom sink is located in the bedroom as there is no room in the bathroom, however the room was clean and we had an excellent view from the 26th floor. The decor is a little tacky - rhinestone seats with plastic covers to protect the material, however the beds were comfortable.

    The room is very, very small. I'm not sure how it compares to other Hong Kong hotels as it was the first time I had visited, but if you don't mind living out of your suitcase for a couple of days then it's good. I didn't like that we had to 'book' a hair dryer, I was under the impression that these are always provided in rooms nowadays. Also, if you are not the cardholder do not book the room! I used a friends card as I do not have a credit card in my name, and it took countless phone calls and over a week to confirm that we could use it as a guarantee towards the room. I've never had a problem with this before, so not sure why it happened.

  • Couple
    5.4

    Clean and not too far from mtr.

    Small room, tiny bathroom without a fully closing door, the sink is in the room next to the entrance, not inside the bathroom. The ac didn't seem to have a heating function and it was rather fresh, the minibar was empty. Got a smoking room even though ticked "non-smoking" and was told the room wouldn't be ready for me before 3pm.

  • Family with children
    6.2

    Location

    Rooms are very small and cramped. No space to store your luggage, just under the bed. No space to hang your clothes for twin rooms. Wash basin is outside the bathroom, no light in front/top of the mirror. Double room is better than twin room. Wifi is slow and has weak signal. Sometimes it is very hard to connect. No International Channels in our room, only 4-5 Chinese channels.

  • Family with children
    9.6

    location, services, conveniently located near food.

    no hair dryer. It's very inconvenient to ask for hair dryer whenever I need to use it and it is not always available.

  • Family with children
    5.4

    Good Price

    This hotel have Small rooms, the hotel lobby is tottaly dis control, I had to wait 30 minutes for check in, have many of Chinese visitor in this hotel and one of them passed in front of me and didn't wait in backside, inside the room the equipment is not ready, need to request. Some reception officer is friendly and some officers is unfriendly, specially those who keep your luggage!

  • Single
    7.0

    A new hotel that located in the middle most of shopping area of Hong Kong. Nice hotel with acceptaed standard for Best Western Hotel group.

    The size of the room is too small

  • Single
    6.6

    Situation not bad, easy to find a taxi. Everything needed around it

    Scary decorated rooms. Wifi only in corridor and behind the door. Inside room, hard to connect.

  • Single
    8.8

    Location, staff, view from the room!

    No closet, no tea machine

  • Older travelers
    7.0

    Good location and clean room.

    Room and toilet are small but bearable.

How to reach hotel

hotel Best Western Grand Hotel Hong Kong Hong Kong location
Show big map »

Hotel Address:

23 Austin Avenue, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.3 mi
Airports
  • Fuoshan (FUO)
    88.7 mi
Train Stations
  • MTR Jordan Station
    1400 ft
  • Hung Hom KCR station
    2700 ft
Underground stations
  • Jordan
    1400 ft
Restaurants
  • Manor Restaurant (cuisine: Chinese)
    300 ft
  • Australia Dairy Company
    1600 ft
Parks
  • Kowloon Park
    1600 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    29
  • Number of rooms:
    396