Best Western Grand Hotel - Hong Kong

23 Austin Avenue Tsim Sha Tsui, Kowloon Hong Kong, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Grand Hotel - Hong Kong

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Reflex massage

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

Overview

Best Western Grand Hotel is placed in a tourist area of Hong Kong in the vicinity of Hong Kong Park, The Center and Hong Kong Xu Museum of Art. Featuring minimalist architecture, the hotel occupies a 29-story building opened in 2012.

Overlooking Victoria Harbour and Kowloon Park the property boasts central location in Mong Kok of Hong Kong. The hotel is placed 10 minutes' walk from Nathan Road, Hong Kong Space Museum and Hong Kong Cultural Centre.

Best Western Grand Hotel is set close to shopping centers and markets.

MTR East Tsim Sha Tsui train station is a 10-minute walk from the property. The hotel is within 30 minutes' drive from Hong Kong International airport.

Rooms

Cozy rooms feature individual climate control, TV, free Wi-Fi, a minibar and a laptop safe. Many rooms offer a stunning view over the park. The rooms are decorated in chic design and equipped with an electric kettle, coffee/tea makers and a fridge as well as en suite bathrooms with a shower, free toiletries and a hairdryer.

Eat & Drink

The restaurant menu features French dishes. Guests can savor tea and coffee in the garden bar.

Services

The hotel offers car rental services on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   29.  Number of rooms:   396.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • City shuttle service
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/Lounge area
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services

Leisure facilities

  • Reflex massage

Room view

  • City view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Living room
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Slippers

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 11 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Grand Hotel - Hong Kong Hong Kong location
Show big map »

Hotel Address:

23 Austin Avenue Tsim Sha Tsui, Kowloon Hong Kong, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.3 mi
Airports
Train Stations
  • MTR Jordan Station
    1400 ft
  • Hung Hom KCR station
    2700 ft
Underground stations
  • Jordan
    1400 ft
Restaurants
  • Australia Dairy Company
    1600 ft
  • Star Cafe (cuisine: Italian)
    300 ft
Parks
  • Kowloon Park
    1600 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    29
  • Number of rooms:
    396

Rooms and availability

Best Western Grand photos RoomBest Western Grand photos RoomBest Western Grand photos Room
Premium Twin Room
Bed type: 2 Single beds or Twin beds
Size: 220 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
— Less information+ More information

Premium Twin

Room facilities
    Best Western Grand photos RoomBest Western Grand photos RoomBest Western Grand photos RoomBest Western Grand photos Room
    Run Of House Room Assigned On Arrival
    Bed type: Double bed or Twin beds or 2 Single beds or Double bed
    Size: 165 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information

    Non Refundable Advance Purchase Standard

    Room facilities
      Best Western Grand photos RoomBest Western Grand photos RoomBest Western Grand photos RoomBest Western Grand photos Room
      Superior Room
      Bed type: Double bed or Twin beds or 2 Single beds or Queen-size bed or Twin beds
      Size: 165 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      — Less information+ More information

      Double or Twin SUPERIOR

      Room facilities
        Best Western Grand photos RoomBest Western Grand photos RoomBest Western Grand photos Room
        Deluxe Twin Room
        Bed type: 2 Single beds or Queen-size bed or Double bed or Twin beds
        Size: 165 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        — Less information+ More information
        Room facilities
          Images coming soon
          Luxury Double Room
          Bed type: Double bed
          Check Prices
          — Less information+ More information

          Luxury Room - City View

          How to reach hotel

          hotel Best Western Grand Hotel - Hong Kong Hong Kong location
          Show big map »

          Hotel Address:

          23 Austin Avenue Tsim Sha Tsui, Kowloon Hong Kong, Hong Kong, China

          Get directions
          City Center
          • Hong Kong
            4.3 mi
          Airports
          Train Stations
          • MTR Jordan Station
            1400 ft
          • Hung Hom KCR station
            2700 ft
          Underground stations
          • Jordan
            1400 ft
          Restaurants
          • Australia Dairy Company
            1600 ft
          • Star Cafe (cuisine: Italian)
            300 ft
          Parks
          • Kowloon Park
            1600 ft
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of floors:
            29
          • Number of rooms:
            396

          Best Western Grand Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • Tsim Sha Tsui promenade - 2300 ft

          Popular areas

          • Temple Street - 2000 ft

          Places of interest

          • King's Park Hockey Centre - 1400 ft
          • avenue of stars - 2000 ft
          • Bauen mit Bambus - 2300 ft

          Train stations

          • MTR Jordan Station - 1000 ft
          • MTR Hung Hom Station - 2300 ft
          • MTR East Tsim Sha Tsui Station - 2300 ft

          Convention centers

          • Kowloon Mosque and Islamic Centre - 1700 ft

          Shopping areas

          • Hong Kong Museum of History - 700 ft

          Monuments and Landmarks

          • Chungking Mansion - 2300 ft

          Stadiums

          • King's Park Hockey Centre - 1400 ft

          Museums

          • Kowloon Park - 1700 ft

          Parks

          • Hong Kong Coliseum - 2300 ft

          Universities, Institutes

          • The Hong Kong Polytechnic University - 1400 ft

          Business areas

          • Miramar Shopping Centre - 1000 ft
          • Temple Street Night Market - 2000 ft

          Underground stations

          • MTR Jordan Station - 1000 ft
          • Jordan - 1000 ft
          • Jordan - 1000 ft
          • Tsim Sha Tsui - 2000 ft
          • Hung Hom - 2300 ft
          • East Tsim Sha Tsui - 2300 ft
          • Hung Hom - 2300 ft

          Public parking

          • The Hong Kong Polytechnic University - 1400 ft

          Local attractions

          • sky100 Hong Kong Observation Deck - 5000 ft
            100/F, International Commerce Centre, 1 Austin Road West, Kowloon,, Hong Kong
          • Kowloon West Promenade - 1.3 mi
            Nga Cheung Road, Tsim Sha Tsui, Kowloon, Hong Kong
          • Two International Finance Centre - 1.6 mi
            8 Finance Street,Central District, Hong Kong
          • Mongkok - 1.3 mi
            Kowloon, Hong Kong
          • North Point, Hong Kong - 1.5 mi
            Eastern District, Hong Kong Island, Hong Kong

          Near the hotel

          • Hong Kong Museum of History - 900 ft
            100 Chatham Rd S, Tsim Sha Tsui East, Kowloon, Hong Kong
          • Hong Kong Science Museum - 1300 ft
            Science Museum Road, Tsim Sha Tsui, Hong Kong
          • Kowloon Park - 1600 ft
            22 Austin Rd., Tsim Sha Tsui, Hong Kong
          • Kowloon Mosque & Islamic Centre - 1900 ft
            105 Nathan Road, Kowloon, Hong Kong
          • Mira Mall - 1200 ft
            132 Nathan Road, Hong Kong
          • Hong Kong Parklane Shoppers Boulevard - 1300 ft
            Nathan Road, Tsim Sha Tsui, Hong Kong
          • Nathan Road - 2000 ft
            Kowloon, Hong Kong

          Restaurants nearby

          • Australia Dairy Company - 1600 ft

            Address: 47 Parkes Street, Kowloon
            Phone: 852-27301356

            71% likes this, based on 332 reviews
            Price Range: USD 5 - USD 12

          • Manor Restaurant - 300 ft

            Address: G/F, 18B Astin Road, Tsim Sha Tsui
            Phone: 23688504

            Cuisine: Chinese
            Price Range: USD 20 - USD 20

          • El Cid Spanish Restaurant TST - 600 ft

            Address: G/F, New Knutsford House, 14 Knutsford Terrace, Tsim Sha Tsui
            Phone: 852-23121898

            58% likes this, based on 55 reviews
            Cuisine: Spanish

          • Star Cafe - 300 ft

            Address: G/F, Golden Gate Commercial Building , 136-138 Austin Road, Tsim Sha Tsui
            Phone: 852-27361722

            76% likes this, based on 30 reviews
            Cuisine: Italian
            Price Range: USD 15 - USD 30

          • Nomad's - 800 ft

            Address: Shop A, G/F, 53-59 Kimberley Rd, ( Tsim Sha Tsui )
            Phone: 852-27220733

            60% likes this, based on 89 reviews
            Price Range: USD 10 - USD 15

          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of floors:
            29
          • Number of rooms:
            396
          Hotels nearby
          V Inn Hong Kong
          3 stars
          0.4 km
          Haven Inn Hong Kong
          3 stars
          0.6 km

          Best Western Grand Reviews

          Guest reviews are submitted by our customers after their stay at Best Western Grand

          Average guest rating

          6.0out of 10
          Good
          Based on 61 reviews

          Guest reviews

          • Couple
            4.6

            Nothing!

            The hotel room was surprisedly small!!! No space at all! I had to put my luggage under bed. The restroom was extreamly mini!!! I couldnot even find a hanger...

          • Family with children
            7.0

            Is Well situated, we were in floor 22 so was quiet. 2Min walking to Nathan road, bus stop a21 to and from the airport. Jordan mtr stop 2min walking. You can store your luggage for free for 1 day if more you pay.

            Room is small, you can't move when 2 people in the room. Wc very small, so it is not worth to take your news paper or magazine. Bad welcome, front desck so noisy.wireless so slow and someTimes does not exist.

          • Single
            3.8

            Location and free wifi

            I did not like many things. For the price that you pay for the hotel facilities and amenities were lacking. - room incredibly small - cheap furnishings - no hooks in bathroom to hang clothes and no holders or shelving in shower to place soap/toiletries - no space to put suitcase, bags or shopping - no bedside lights or lamps - no floor length mirror. Only mirror at the sink/basin which was situated outside of the bathroom - swipe card did not work properly to enter room - toilet roll dispenser fixed above the toilet makes for inconvenient reaching - too noisy, can hear everything outside - some front desk staff unprofessional as they appear to be under training or not trained properly! - could not make local calls from the hotel telephone, was advised I had to pay FIRST at reception before making a call. How inconvenient! - simply a BAD hotel!!!

          • Older travelers
            4.2

            very small rooms compared to other hotels close by and less expensive. lights did not work in washing area and maintenance could not fix them.could only shave by using a torch .although all lifts seem to be working it was the longest i have ever had wait for a lift in 20 visits to Hong Kong

          • Older travelers
            3.8

            Nothing I like

            Room to small. Not even a table in the room. The mirror is hang above the head. The bathroom too small , even can't change the cloth. Hopeless hotel.

          • Couple
            5.8

            The location is excellent - 2 minutes away from Nathan road. The beds were comfortable but the blanket is too thin. I will have to request for double blanket. Room is good for sit, bath and sleep only. Nothing else.

            I requested for double bed (1 big bed) but still got twin bed (2 separate beds). The room size is super tiny even for Asian people. No space to put your baggage but under the bed. There is no cupboard or a place to hang your clothes, No closet. Bring your own dryer as an advice from others. The bathroom is very small. You can't turn much when taking a bath. This hotel can be only 2-2.5 stars. Don't let it fool you as 4 stars.

          • Group of friends
            7.8

            The newly opened Best Western Grand Hotel was lovely to stay in. I travelled with my friend to celebrate New Year's Eve. The location is excellent - 2 minutes away from Nathan road. It's about 20-25 minutes to the harbour which wasn't too bad. The room was tiny - no cupboard or a place to hang your clothes, and the bathroom sink is located in the bedroom as there is no room in the bathroom, however the room was clean and we had an excellent view from the 26th floor. The decor is a little tacky - rhinestone seats with plastic covers to protect the material, however the beds were comfortable.

            The room is very, very small. I'm not sure how it compares to other Hong Kong hotels as it was the first time I had visited, but if you don't mind living out of your suitcase for a couple of days then it's good. I didn't like that we had to 'book' a hair dryer, I was under the impression that these are always provided in rooms nowadays. Also, if you are not the cardholder do not book the room! I used a friends card as I do not have a credit card in my name, and it took countless phone calls and over a week to confirm that we could use it as a guarantee towards the room. I've never had a problem with this before, so not sure why it happened.

          • Couple
            5.4

            Clean and not too far from mtr.

            Small room, tiny bathroom without a fully closing door, the sink is in the room next to the entrance, not inside the bathroom. The ac didn't seem to have a heating function and it was rather fresh, the minibar was empty. Got a smoking room even though ticked "non-smoking" and was told the room wouldn't be ready for me before 3pm.

          • Family with children
            6.2

            Location

            Rooms are very small and cramped. No space to store your luggage, just under the bed. No space to hang your clothes for twin rooms. Wash basin is outside the bathroom, no light in front/top of the mirror. Double room is better than twin room. Wifi is slow and has weak signal. Sometimes it is very hard to connect. No International Channels in our room, only 4-5 Chinese channels.

          • Family with children
            9.6

            location, services, conveniently located near food.

            no hair dryer. It's very inconvenient to ask for hair dryer whenever I need to use it and it is not always available.

          • Family with children
            5.4

            Good Price

            This hotel have Small rooms, the hotel lobby is tottaly dis control, I had to wait 30 minutes for check in, have many of Chinese visitor in this hotel and one of them passed in front of me and didn't wait in backside, inside the room the equipment is not ready, need to request. Some reception officer is friendly and some officers is unfriendly, specially those who keep your luggage!

          • Single
            7.0

            A new hotel that located in the middle most of shopping area of Hong Kong. Nice hotel with acceptaed standard for Best Western Hotel group.

            The size of the room is too small

          • Single
            6.6

            Situation not bad, easy to find a taxi. Everything needed around it

            Scary decorated rooms. Wifi only in corridor and behind the door. Inside room, hard to connect.

          • Single
            8.8

            Location, staff, view from the room!

            No closet, no tea machine

          • Older travelers
            7.0

            Good location and clean room.

            Room and toilet are small but bearable.

          How to reach hotel

          hotel Best Western Grand Hotel - Hong Kong Hong Kong location
          Show big map »

          Hotel Address:

          23 Austin Avenue Tsim Sha Tsui, Kowloon Hong Kong, Hong Kong, China

          Get directions
          City Center
          • Hong Kong
            4.3 mi
          Airports
          Train Stations
          • MTR Jordan Station
            1400 ft
          • Hung Hom KCR station
            2700 ft
          Underground stations
          • Jordan
            1400 ft
          Restaurants
          • Australia Dairy Company
            1600 ft
          • Star Cafe (cuisine: Italian)
            300 ft
          Parks
          • Kowloon Park
            1600 ft
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of floors:
            29
          • Number of rooms:
            396