Best Western Grand Hotel Hong Kong

23 Austin Avenue, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Grand Hotel Hong Kong

Paid Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Overview

The 4-star Best Western Grand Hotel Hong Kong provides ideal lodging in cultural Hong Kong. Since 2012 the hotel has been hosting guests in a 29-story minimalist building.

The hotel is 400 meters away from Tsim Sha Tsui Promenade, Hong Kong Science Museum and Tsim Sha Tsui East. This property is about 7 km away from the center of Hong Kong.

Shoppers will enjoy prime location close to shopping centers and a market.

MTR East Tsim Sha Tsui train station is 10 minutes' walking distance from the hotel. The property is perfectly located next to Fuoshan airport.

Rooms

Best Western Grand Hotel Hong Kong features 396 contemporary rooms with a stunning view of the park and such various amenities as climate control, a pantry, an in-room safe, cable TV with on-demand movies and wireless internet. They also have en suite bathrooms with a bathtub, a hairdryer and a shower.

Eat & Drink

Guests can enjoy delicious meals of international cuisine at the hotel’s restaurant. Located in an entertainment area, Manor Restaurant and Star Cafe serve a wide range of meals.

Services

The on-site limousine rentals help to explore the area.

Relax

On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   29.  Number of rooms:   396.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • City shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services

Leisure facilities

  • Reflex massage

Room view

  • City view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Living room
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Slippers

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 11 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Grand Hotel Hong Kong Hong Kong location
Show big map »

Hotel Address:

23 Austin Avenue, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.2 mi
Airports
  • Fuoshan (FUO)
    88.7 mi
Train Stations
  • MTR Jordan Station
    1400 ft
  • Hung Hom KCR station
    2700 ft
Underground stations
  • Jordan
    1400 ft
Restaurants
  • Manor Restaurant (cuisine: Chinese)
    300 ft
  • Australia Dairy Company
    1600 ft
Parks
  • Kowloon Park
    1600 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    29
  • Number of rooms:
    396

Rooms and availability

Best Western Grand Hotel Hong Kong photos Room
Premium Twin Room
Bed type: 2 Single beds
Size: 280 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities
    Best Western Grand Hotel Hong Kong photos Room
    Standard Room
    Bed type: Double bed or 2 Single beds or Double bed or Twin beds
    Size: 165 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information

    Standard|Standard Room City View

    Room facilities
      Best Western Grand Hotel Hong Kong photos Room
      Superior Twin Room
      Bed type: Twin beds or 2 Single beds or Queen-size bed or Twin beds
      Size: 165 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information

      Superior|Non Refundable Superior Last Minute

      Room facilities
        Deluxe Double Room
        Bed type: Queen-size bed or 2 Single beds
        Check Prices
        — Less information+ More information

        Deluxe|Deluxe Room, 1 Queen Bed, City View

        Deluxe Queen Room
        Bed type: Queen-size bed
        Check Prices
        • Air conditioning
        — Less information+ More information

        Double room

        Room facilities

          How to reach hotel

          hotel Best Western Grand Hotel Hong Kong Hong Kong location
          Show big map »

          Hotel Address:

          23 Austin Avenue, Hong Kong, China

          Get directions
          City Center
          • Hong Kong
            4.2 mi
          Airports
          • Fuoshan (FUO)
            88.7 mi
          Train Stations
          • MTR Jordan Station
            1400 ft
          • Hung Hom KCR station
            2700 ft
          Underground stations
          • Jordan
            1400 ft
          Restaurants
          • Manor Restaurant (cuisine: Chinese)
            300 ft
          • Australia Dairy Company
            1600 ft
          Parks
          • Kowloon Park
            1600 ft
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of floors:
            29
          • Number of rooms:
            396

          Best Western Grand Hotel Hong Kong Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • Tsim Sha Tsui promenade - 2300 ft

          Popular areas

          • Kowloon Mosque and Islamic Centre - 1700 ft
          • Temple Street - 2000 ft

          Places of interest

          • King's Park Hockey Centre - 1400 ft
          • avenue of stars - 2000 ft
          • Bauen mit Bambus - 2300 ft

          Train stations

          • MTR Jordan Station - 1000 ft
          • MTR East Tsim Sha Tsui Station - 2300 ft
          • MTR Hung Hom Station - 2300 ft

          Shopping areas

          • Miramar Shopping Centre - 1000 ft
          • Temple Street Night Market - 2000 ft

          Stadiums

          • King's Park Hockey Centre - 1400 ft

          Museums

          • Hong Kong Museum of History - 700 ft

          Parks

          • Kowloon Park - 1700 ft

          Universities, Institutes

          • The Hong Kong Polytechnic University - 1400 ft

          Underground stations

          • Jordan - 1000 ft
          • Jordan - 1000 ft
          • MTR Jordan Station - 1000 ft
          • Tsim Sha Tsui - 2000 ft
          • East Tsim Sha Tsui - 2300 ft
          • Hung Hom - 2300 ft
          • MTR Tsim Sha Tsui Station - 2300 ft

          Public parking

          • The Hong Kong Polytechnic University - 1400 ft
          • Queen Elizabeth Hospital - 2300 ft

          Local attractions

          • sky100 Hong Kong Observation Deck - 5000 ft
            100/F, International Commerce Centre, 1 Austin Road West, Kowloon,, Hong Kong
          • Kowloon West Promenade - 1.3 mi
            Nga Cheung Road, Tsim Sha Tsui, Kowloon, Hong Kong
          • Two International Finance Centre - 1.6 mi
            8 Finance Street,Central District, Hong Kong
          • Mongkok - 1.3 mi
            Kowloon, Hong Kong
          • North Point, Hong Kong - 1.5 mi
            Eastern District, Hong Kong Island, Hong Kong

          Near the hotel

          • Hong Kong Museum of History - 900 ft
            100 Chatham Rd S, Tsim Sha Tsui East, Kowloon, Hong Kong
          • Hong Kong Parklane Shoppers Boulevard - 1300 ft
            Nathan Road, Tsim Sha Tsui, Hong Kong
          • Kowloon Mosque & Islamic Centre - 1900 ft
            105 Nathan Road, Kowloon, Hong Kong
          • iSQUARE - 2300 ft
            No.63-67 Nathan Road, Hong Kong
          • Hong Kong Science Museum - 1200 ft
            Science Museum Road, Tsim Sha Tsui, Hong Kong
          • Kowloon Park - 1600 ft
            22 Austin Rd., Tsim Sha Tsui, Hong Kong
          • Nathan Road - 2000 ft
            Kowloon, Hong Kong

          Restaurants nearby

          • Manor Restaurant - 300 ft

            Address: G/F, 18B Astin Road, Tsim Sha Tsui
            Phone: 23688504

            Cuisine: Chinese
            Price Range: USD 21 - USD 21

          • Nomad's - 700 ft

            Address: Shop A, G/F, 53-59 Kimberley Rd, ( Tsim Sha Tsui )
            Phone: 852-27220733

            71% likes this, based on 109 reviews
            Price Range: USD 11 - USD 16

          • Akita - 600 ft

            Address: 13-13A Knutsford Terrace, Tsim Sha Tsui
            Phone: 852-27210228

            76% likes this, based on 7 reviews
            Cuisine: Japanese

          • Australia Dairy Company - 1600 ft

            Address: 47 Parkes Street, Kowloon
            Phone: 852-27301356

            66% likes this, based on 332 reviews
            Price Range: USD 3 - USD 10

          • El Cid Spanish Restaurant TST - 600 ft

            Address: G/F, New Knutsford House, 14 Knutsford Terrace, Tsim Sha Tsui
            Phone: 852-23121898

            50% likes this, based on 49 reviews
            Cuisine: Spanish

          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of floors:
            29
          • Number of rooms:
            396
          Hotels nearby
          Homy Inn Hong Kong
          2 stars
          0.5 km
          Tempo Inn Hong Kong
          3 stars
          0.6 km

          Best Western Grand Hotel Hong Kong Reviews

          Guest reviews are submitted by our customers after their stay at Best Western Grand Hotel Hong Kong

          Average guest rating

          6.0out of 10
          Good
          Based on 62 reviews

          Guest reviews

          • Couple
            4.6

            Nothing!

            The hotel room was surprisedly small!!! No space at all! I had to put my luggage under bed. The restroom was extreamly mini!!! I couldnot even find a hanger...

          • Family with children
            7.0

            Is Well situated, we were in floor 22 so was quiet. 2Min walking to Nathan road, bus stop a21 to and from the airport. Jordan mtr stop 2min walking. You can store your luggage for free for 1 day if more you pay.

            Room is small, you can't move when 2 people in the room. Wc very small, so it is not worth to take your news paper or magazine. Bad welcome, front desck so noisy.wireless so slow and someTimes does not exist.

          • Single
            3.8

            Location and free wifi

            I did not like many things. For the price that you pay for the hotel facilities and amenities were lacking. - room incredibly small - cheap furnishings - no hooks in bathroom to hang clothes and no holders or shelving in shower to place soap/toiletries - no space to put suitcase, bags or shopping - no bedside lights or lamps - no floor length mirror. Only mirror at the sink/basin which was situated outside of the bathroom - swipe card did not work properly to enter room - toilet roll dispenser fixed above the toilet makes for inconvenient reaching - too noisy, can hear everything outside - some front desk staff unprofessional as they appear to be under training or not trained properly! - could not make local calls from the hotel telephone, was advised I had to pay FIRST at reception before making a call. How inconvenient! - simply a BAD hotel!!!

          • Older travelers
            4.2

            very small rooms compared to other hotels close by and less expensive. lights did not work in washing area and maintenance could not fix them.could only shave by using a torch .although all lifts seem to be working it was the longest i have ever had wait for a lift in 20 visits to Hong Kong

          • Older travelers
            3.8

            Nothing I like

            Room to small. Not even a table in the room. The mirror is hang above the head. The bathroom too small , even can't change the cloth. Hopeless hotel.

          • Couple
            5.8

            The location is excellent - 2 minutes away from Nathan road. The beds were comfortable but the blanket is too thin. I will have to request for double blanket. Room is good for sit, bath and sleep only. Nothing else.

            I requested for double bed (1 big bed) but still got twin bed (2 separate beds). The room size is super tiny even for Asian people. No space to put your baggage but under the bed. There is no cupboard or a place to hang your clothes, No closet. Bring your own dryer as an advice from others. The bathroom is very small. You can't turn much when taking a bath. This hotel can be only 2-2.5 stars. Don't let it fool you as 4 stars.

          • Group of friends
            7.8

            The newly opened Best Western Grand Hotel was lovely to stay in. I travelled with my friend to celebrate New Year's Eve. The location is excellent - 2 minutes away from Nathan road. It's about 20-25 minutes to the harbour which wasn't too bad. The room was tiny - no cupboard or a place to hang your clothes, and the bathroom sink is located in the bedroom as there is no room in the bathroom, however the room was clean and we had an excellent view from the 26th floor. The decor is a little tacky - rhinestone seats with plastic covers to protect the material, however the beds were comfortable.

            The room is very, very small. I'm not sure how it compares to other Hong Kong hotels as it was the first time I had visited, but if you don't mind living out of your suitcase for a couple of days then it's good. I didn't like that we had to 'book' a hair dryer, I was under the impression that these are always provided in rooms nowadays. Also, if you are not the cardholder do not book the room! I used a friends card as I do not have a credit card in my name, and it took countless phone calls and over a week to confirm that we could use it as a guarantee towards the room. I've never had a problem with this before, so not sure why it happened.

          • Couple
            5.4

            Clean and not too far from mtr.

            Small room, tiny bathroom without a fully closing door, the sink is in the room next to the entrance, not inside the bathroom. The ac didn't seem to have a heating function and it was rather fresh, the minibar was empty. Got a smoking room even though ticked "non-smoking" and was told the room wouldn't be ready for me before 3pm.

          • Family with children
            6.2

            Location

            Rooms are very small and cramped. No space to store your luggage, just under the bed. No space to hang your clothes for twin rooms. Wash basin is outside the bathroom, no light in front/top of the mirror. Double room is better than twin room. Wifi is slow and has weak signal. Sometimes it is very hard to connect. No International Channels in our room, only 4-5 Chinese channels.

          • Family with children
            9.6

            location, services, conveniently located near food.

            no hair dryer. It's very inconvenient to ask for hair dryer whenever I need to use it and it is not always available.

          • Family with children
            5.4

            Good Price

            This hotel have Small rooms, the hotel lobby is tottaly dis control, I had to wait 30 minutes for check in, have many of Chinese visitor in this hotel and one of them passed in front of me and didn't wait in backside, inside the room the equipment is not ready, need to request. Some reception officer is friendly and some officers is unfriendly, specially those who keep your luggage!

          • Single
            7.0

            A new hotel that located in the middle most of shopping area of Hong Kong. Nice hotel with acceptaed standard for Best Western Hotel group.

            The size of the room is too small

          • Single
            6.6

            Situation not bad, easy to find a taxi. Everything needed around it

            Scary decorated rooms. Wifi only in corridor and behind the door. Inside room, hard to connect.

          • Single
            8.8

            Location, staff, view from the room!

            No closet, no tea machine

          • Older travelers
            7.0

            Good location and clean room.

            Room and toilet are small but bearable.

          How to reach hotel

          hotel Best Western Grand Hotel Hong Kong Hong Kong location
          Show big map »

          Hotel Address:

          23 Austin Avenue, Hong Kong, China

          Get directions
          City Center
          • Hong Kong
            4.2 mi
          Airports
          • Fuoshan (FUO)
            88.7 mi
          Train Stations
          • MTR Jordan Station
            1400 ft
          • Hung Hom KCR station
            2700 ft
          Underground stations
          • Jordan
            1400 ft
          Restaurants
          • Manor Restaurant (cuisine: Chinese)
            300 ft
          • Australia Dairy Company
            1600 ft
          Parks
          • Kowloon Park
            1600 ft
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of floors:
            29
          • Number of rooms:
            396