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Best Western Grand Hotel Hong Kong

23 Austin Avenue, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Grand Hotel Hong Kong

Wi-Fi
Parking
Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Massage

Overview

Best Western Grand Hotel Hong Kong provides 396 rooms with a stunning view of the park. The elegant hotel represents minimalist architecture in Hong Kong.

Its location next to a tube station allows to see a temple, a mosque and a museum in Hong Kong. Nestled in the popular district and 7 km from the city center.

Best Western Grand Hotel Hong Kong is set close to shopping centers and a market.

A 5-minute stroll will take you to MTR Tsim Sha Tsui subway station. Fuoshan airport can be reached by car.

Rooms

The property offers fashionable rooms equipped with an in-room safe, climate control, cable TV with on-demand movies, pay television and a pantry. Some rooms feature views over Victoria Harbour. The rooms are designed with chic décor and have carpet floors.

Eat & Drink

At the 24-hour restaurant guests can enjoy Asian cuisine. Guests can savor coffee and tea in the snack bar. Serving an array of dishes, Australia Dairy Company and Star Cafe are 100 meters away.

Services

Corporate travelers are free to use a business centre, a meeting room and a copier offered on site.

Relax

On-site fitness facilities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   29.  Number of rooms:   396.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Ice machine
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children

  • High chairs
  • Babysitting/Child services

Spa & Leisure

  • Massage

Room view

  • Garden view
  • City view
  • Park view

Room features

  • In-room air conditioning
  • Free in-room safe
  • Mini-bar
  • Living room
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Cot FREE
Existing bedding FREE
One child
3 - 11 years
Existing bedding FREE
There are no extra beds provided in a room. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Grand Hotel Hong Kong Hong Kong location
Show big map »

Hotel Address:

23 Austin Avenue, Hong Kong, China

Get directions
Airports
  • Guangzhou South Railway Station (GZS)
    74.7 mi
  • Fuoshan (FUO)
    88.7 mi
Train
  • Hung Hom KCR station
    2700 ft
Restaurants
  • Manor Restaurant (cuisine: Chinese)
    300 ft
  • Australia Dairy Company
    1600 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    29
  • Number of rooms:
    396

Rooms and availability

Best Western Grand Hotel Hong Kong photos Room
Standard Room
City view
  • Room size:

    165 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    2 Single beds or 1 Queen-size bed, 1 Single bed, 2 Single beds

  • Check Prices
Room Description:

Offering city views, rooms are equipped with a flat-screen cable TV, coffee/tea making amenities and a minibar. The en suite bathroom comes with shower facilities, a hairdryer and free toiletries.

Premium Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

This triple room has a electric kettle, satellite TV and air conditioning.

Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Single Room
City view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Single Room (category assigned at check-in) (Single bed)

Superior Room
Garden view
  • Room size:

    165 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Queen-size bed, 2 Single beds, 1 Single bed

  • Check Prices
Room Description:

Offering city or park views, rooms are equipped with a flat-screen cable TV, electric kettle and minibar. The en suite bathroom comes with a shower, free toiletries and a hairdryer.

Superior Twin Room for Single Use
City view
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Deluxe Queen Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds

  • Check Prices
Room Description:

Deluxe|Deluxe Double Room with City View (Double bed)

Deluxe Twin Room for Single Use
City view
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Deluxe Single Room
City view
  • Max occupancy:

    1 person

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Single room

Best Western Grand Hotel Hong Kong Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Mira Mall1200 ft
    132 Nathan Road, Hong Kong
  • Yue Hwa Department Store1400 ft
    No.301-309 Nathan Road
  • Sam\'s Tailor1600 ft
    Ground Floor, K&L Burlington Arcade 90-94C Nathan Rd, Tsim Sha Tsui, Kowloon
  • Miramar Shopping Centre1200 ft
    132 Nathan Road
  • The One1500 ft
    100 Nathan Road

Near the hotel

  • Hong Kong Museum of History1100 ft
    100 Chatham Rd S, Tsim Sha Tsui East, Kowloon
  • Knutsford Terrace 800 ft
  • Granville Road1100 ft
    Nathan Road
  • Rosary Church700 ft
    125 Chatham Road South Tsim Sha Tsui
  • Hong Kong Science Museum1100 ft
    No.2 Science Museum Road, Tsim Sha Tsui East, Kowloon
  • Hong Kong Parklane Shoppers Boulevard 1200 ft
    Nathan Road, Tsim Sha Tsui

Restaurants nearby

  • Manor Restaurant300 ft

    Address: G/F, 18B Astin Road, Tsim Sha Tsui
    Phone: 23688504

    Cuisine: Chinese
    Price Range: USD 21 - USD 21

  • Nomad's700 ft

    Address: Shop A, G/F, 53-59 Kimberley Rd, ( Tsim Sha Tsui )
    Phone: 852-27220733

    71% likes this, based on 109 reviews
    Price Range: USD 11 - USD 16

  • Akita600 ft

    Address: 13-13A Knutsford Terrace, Tsim Sha Tsui
    Phone: 852-27210228

    76% likes this, based on 7 reviews
    Cuisine: Japanese

  • Australia Dairy Company1600 ft

    Address: 47 Parkes Street, Kowloon
    Phone: 852-27301356

    66% likes this, based on 332 reviews
    Price Range: USD 3 - USD 10

  • El Cid Spanish Restaurant TST600 ft

    Address: G/F, New Knutsford House, 14 Knutsford Terrace, Tsim Sha Tsui
    Phone: 852-23121898

    50% likes this, based on 49 reviews
    Cuisine: Spanish

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    29
  • Number of rooms:
    396
Hotels nearby
Cities nearby

Best Western Grand Hotel Hong Kong Reviews

Guest reviews are submitted by our customers after their stay at Best Western Grand Hotel Hong Kong

6.4
GoodBased on132 reviews

Guest reviews

  • Couple
    4.6

    Nothing!

    The hotel room was surprisedly small!!! No space at all! I had to put my luggage under bed. The restroom was extreamly mini!!! I couldnot even find a hanger...

  • Family with children
    7.0

    Is Well situated, we were in floor 22 so was quiet. 2Min walking to Nathan road, bus stop a21 to and from the airport. Jordan mtr stop 2min walking. You can store your luggage for free for 1 day if more you pay.

    Room is small, you can't move when 2 people in the room. Wc very small, so it is not worth to take your news paper or magazine. Bad welcome, front desck so noisy.wireless so slow and someTimes does not exist.

  • Single
    3.8

    Location and free wifi

    I did not like many things. For the price that you pay for the hotel facilities and amenities were lacking. - room incredibly small - cheap furnishings - no hooks in bathroom to hang clothes and no holders or shelving in shower to place soap/toiletries - no space to put suitcase, bags or shopping - no bedside lights or lamps - no floor length mirror. Only mirror at the sink/basin which was situated outside of the bathroom - swipe card did not work properly to enter room - toilet roll dispenser fixed above the toilet makes for inconvenient reaching - too noisy, can hear everything outside - some front desk staff unprofessional as they appear to be under training or not trained properly! - could not make local calls from the hotel telephone, was advised I had to pay FIRST at reception before making a call. How inconvenient! - simply a BAD hotel!!!

  • Older travelers
    4.2

    very small rooms compared to other hotels close by and less expensive. lights did not work in washing area and maintenance could not fix them.could only shave by using a torch .although all lifts seem to be working it was the longest i have ever had wait for a lift in 20 visits to Hong Kong

  • Older travelers
    3.8

    Nothing I like

    Room to small. Not even a table in the room. The mirror is hang above the head. The bathroom too small , even can't change the cloth. Hopeless hotel.

  • Couple
    5.8

    The location is excellent - 2 minutes away from Nathan road. The beds were comfortable but the blanket is too thin. I will have to request for double blanket. Room is good for sit, bath and sleep only. Nothing else.

    I requested for double bed (1 big bed) but still got twin bed (2 separate beds). The room size is super tiny even for Asian people. No space to put your baggage but under the bed. There is no cupboard or a place to hang your clothes, No closet. Bring your own dryer as an advice from others. The bathroom is very small. You can't turn much when taking a bath. This hotel can be only 2-2.5 stars. Don't let it fool you as 4 stars.

  • Group of friends
    7.8

    The newly opened Best Western Grand Hotel was lovely to stay in. I travelled with my friend to celebrate New Year's Eve. The location is excellent - 2 minutes away from Nathan road. It's about 20-25 minutes to the harbour which wasn't too bad. The room was tiny - no cupboard or a place to hang your clothes, and the bathroom sink is located in the bedroom as there is no room in the bathroom, however the room was clean and we had an excellent view from the 26th floor. The decor is a little tacky - rhinestone seats with plastic covers to protect the material, however the beds were comfortable.

    The room is very, very small. I'm not sure how it compares to other Hong Kong hotels as it was the first time I had visited, but if you don't mind living out of your suitcase for a couple of days then it's good. I didn't like that we had to 'book' a hair dryer, I was under the impression that these are always provided in rooms nowadays. Also, if you are not the cardholder do not book the room! I used a friends card as I do not have a credit card in my name, and it took countless phone calls and over a week to confirm that we could use it as a guarantee towards the room. I've never had a problem with this before, so not sure why it happened.

  • Couple
    5.4

    Clean and not too far from mtr.

    Small room, tiny bathroom without a fully closing door, the sink is in the room next to the entrance, not inside the bathroom. The ac didn't seem to have a heating function and it was rather fresh, the minibar was empty. Got a smoking room even though ticked "non-smoking" and was told the room wouldn't be ready for me before 3pm.

  • Family with children
    6.2

    Location

    Rooms are very small and cramped. No space to store your luggage, just under the bed. No space to hang your clothes for twin rooms. Wash basin is outside the bathroom, no light in front/top of the mirror. Double room is better than twin room. Wifi is slow and has weak signal. Sometimes it is very hard to connect. No International Channels in our room, only 4-5 Chinese channels.

  • Family with children
    9.6

    location, services, conveniently located near food.

    no hair dryer. It's very inconvenient to ask for hair dryer whenever I need to use it and it is not always available.

  • Family with children
    5.4

    Good Price

    This hotel have Small rooms, the hotel lobby is tottaly dis control, I had to wait 30 minutes for check in, have many of Chinese visitor in this hotel and one of them passed in front of me and didn't wait in backside, inside the room the equipment is not ready, need to request. Some reception officer is friendly and some officers is unfriendly, specially those who keep your luggage!

  • Single
    7.0

    A new hotel that located in the middle most of shopping area of Hong Kong. Nice hotel with acceptaed standard for Best Western Hotel group.

    The size of the room is too small

  • Single
    6.6

    Situation not bad, easy to find a taxi. Everything needed around it

    Scary decorated rooms. Wifi only in corridor and behind the door. Inside room, hard to connect.

  • Single
    8.8

    Location, staff, view from the room!

    No closet, no tea machine

  • Older travelers
    7.0

    Good location and clean room.

    Room and toilet are small but bearable.

How to reach hotel

hotel Best Western Grand Hotel Hong Kong Hong Kong location
Show big map »

Hotel Address:

23 Austin Avenue, Hong Kong, China

Get directions
Airports
  • Guangzhou South Railway Station (GZS)
    74.7 mi
  • Fuoshan (FUO)
    88.7 mi
Train
  • Hung Hom KCR station
    2700 ft
Restaurants
  • Manor Restaurant (cuisine: Chinese)
    300 ft
  • Australia Dairy Company
    1600 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    29
  • Number of rooms:
    396