Best Western Grand Hotel Hong Kong

23 Austin Avenue, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Grand Hotel Hong Kong

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Overview

The 4-star Best Western Grand Hotel Hong Kong provides ideal lodging in cultural Hong Kong. Since 2012 the hotel has been hosting guests in a 29-story minimalist building.

The hotel is 400 meters away from Tsim Sha Tsui Promenade, Hong Kong Science Museum and Tsim Sha Tsui East. This property is about 7 km away from the center of Hong Kong.

Shoppers will enjoy prime location close to shopping centers and a market.

MTR East Tsim Sha Tsui train station is 10 minutes' walking distance from the hotel. The property is perfectly located next to Fuoshan airport.

Rooms

Best Western Grand Hotel Hong Kong features rooms with a chic interior that come with individual climate control, a mini-refrigerator, free Wi-Fi, a minibar and a laptop safe for a pleasant stay in Hong Kong. Some rooms at Best Western Grand Hotel Hong Kong have a view over the park. In-room self-catering facilities include an electric kettle and coffee/tea makers.

Eat & Drink

There is a restaurant serving international dishes on site. A variety of dishes are served in Manor Restaurant and Star Cafe, which are only 5 minutes’ walk away.

Services

Residents will benefit from 24-hour reception, room service and airport transfer.

Relax

The hotel offers fitness classes and a gym for active guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   29.  Number of rooms:   396.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Early check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • City shuttle service
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/ Child services

Leisure facilities

  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Living room
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Slippers

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 11 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Grand Hotel Hong Kong Hong Kong location
Show big map »

Hotel Address:

23 Austin Avenue, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.3 mi
Airports
  • Fuoshan (FUO)
    88.7 mi
Train Stations
  • MTR Jordan Station
    1400 ft
  • Hung Hom KCR station
    2700 ft
Underground stations
  • Jordan
    1400 ft
Restaurants
  • Australia Dairy Company
    1600 ft
  • Star Cafe (cuisine: Italian)
    300 ft
Parks
  • Kowloon Park
    1600 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    29
  • Number of rooms:
    396

Rooms and availability

Best Western Grand Hotel Hong Kong photos Room
Run Of House Room Assigned On Arrival
Bed type: Double bed or Twin beds
Size: 165 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Best Western Grand Hotel Hong Kong Hong Kong location
    Show big map »

    Hotel Address:

    23 Austin Avenue, Hong Kong, China

    Get directions
    City Center
    • Hong Kong
      4.3 mi
    Airports
    • Fuoshan (FUO)
      88.7 mi
    Train Stations
    • MTR Jordan Station
      1400 ft
    • Hung Hom KCR station
      2700 ft
    Underground stations
    • Jordan
      1400 ft
    Restaurants
    • Australia Dairy Company
      1600 ft
    • Star Cafe (cuisine: Italian)
      300 ft
    Parks
    • Kowloon Park
      1600 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      29
    • Number of rooms:
      396

    Best Western Grand Hotel Hong Kong Location

    Legend
    • Current hotel
    • Hotels nearby
    • Other hotels
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    What's nearby

    Tourist attractions

    • Tsim Sha Tsui promenade - 2300 ft

    Popular areas

    • Temple Street - 2000 ft

    Places of interest

    • King's Park Hockey Centre - 1400 ft
    • avenue of stars - 2000 ft
    • Bauen mit Bambus - 2300 ft

    Train stations

    • MTR Jordan Station - 1000 ft
    • MTR East Tsim Sha Tsui Station - 2300 ft
    • MTR East Tsim Sha Tsui Station - 2300 ft
    • MTR Hung Hom Station - 2300 ft

    Convention centers

    • Kowloon Mosque and Islamic Centre - 1700 ft

    Shopping areas

    • Hong Kong Museum of History - 700 ft

    Stadiums

    • King's Park Hockey Centre - 1400 ft

    Museums

    • Kowloon Park - 1700 ft

    Parks

    • Hong Kong Coliseum - 2300 ft

    Universities, Institutes

    • The Hong Kong Polytechnic University - 1400 ft

    Business areas

    • Miramar Shopping Centre - 1000 ft
    • Temple Street Night Market - 2000 ft

    Underground stations

    • MTR Jordan Station - 1000 ft
    • Jordan - 1000 ft
    • Jordan - 1000 ft
    • Tsim Sha Tsui - 2000 ft
    • East Tsim Sha Tsui - 2300 ft
    • Hung Hom - 2300 ft
    • MTR Tsim Sha Tsui Station - 2300 ft

    Public parking

    • The Hong Kong Polytechnic University - 1400 ft

    Local attractions

    • sky100 Hong Kong Observation Deck - 5000 ft
      100/F, International Commerce Centre, 1 Austin Road West, Kowloon,, Hong Kong
    • Kowloon West Promenade - 1.3 mi
      Nga Cheung Road, Tsim Sha Tsui, Kowloon, Hong Kong
    • Two International Finance Centre - 1.6 mi
      8 Finance Street,Central District, Hong Kong
    • Mongkok - 1.3 mi
      Kowloon, Hong Kong
    • North Point, Hong Kong - 1.5 mi
      Eastern District, Hong Kong Island, Hong Kong

    Near the hotel

    • Hong Kong Museum of History - 900 ft
      100 Chatham Rd S, Tsim Sha Tsui East, Kowloon, Hong Kong
    • Hong Kong Science Museum - 1300 ft
      Science Museum Road, Tsim Sha Tsui, Hong Kong
    • Kowloon Park - 1600 ft
      22 Austin Rd., Tsim Sha Tsui, Hong Kong
    • Kowloon Mosque & Islamic Centre - 1900 ft
      105 Nathan Road, Kowloon, Hong Kong
    • Mira Mall - 1200 ft
      132 Nathan Road, Hong Kong
    • Hong Kong Parklane Shoppers Boulevard - 1300 ft
      Nathan Road, Tsim Sha Tsui, Hong Kong
    • Nathan Road - 2000 ft
      Kowloon, Hong Kong

    Restaurants nearby

    • Australia Dairy Company - 1600 ft

      Address: 47 Parkes Street, Kowloon
      Phone: 852-27301356

      71% likes this, based on 332 reviews
      Price Range: USD 5 - USD 12

    • Manor Restaurant - 300 ft

      Address: G/F, 18B Astin Road, Tsim Sha Tsui
      Phone: 23688504

      Cuisine: Chinese
      Price Range: USD 20 - USD 20

    • El Cid Spanish Restaurant TST - 600 ft

      Address: G/F, New Knutsford House, 14 Knutsford Terrace, Tsim Sha Tsui
      Phone: 852-23121898

      58% likes this, based on 55 reviews
      Cuisine: Spanish

    • Star Cafe - 300 ft

      Address: G/F, Golden Gate Commercial Building , 136-138 Austin Road, Tsim Sha Tsui
      Phone: 852-27361722

      76% likes this, based on 30 reviews
      Cuisine: Italian
      Price Range: USD 15 - USD 30

    • Nomad's - 800 ft

      Address: Shop A, G/F, 53-59 Kimberley Rd, ( Tsim Sha Tsui )
      Phone: 852-27220733

      60% likes this, based on 89 reviews
      Price Range: USD 10 - USD 15

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      29
    • Number of rooms:
      396
    Hotels nearby
    V Inn Hong Kong
    3 stars
    0.4 km
    Homy Inn Hong Kong
    2 stars
    0.5 km
    Tempo Inn Hong Kong
    3 stars
    0.6 km

    Best Western Grand Hotel Hong Kong Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Grand Hotel Hong Kong

    Average guest rating

    6.0out of 10
    Good
    Based on 62 reviews

    Guest reviews

    • Couple
      4.6

      Nothing!

      The hotel room was surprisedly small!!! No space at all! I had to put my luggage under bed. The restroom was extreamly mini!!! I couldnot even find a hanger...

    • Family with children
      7.0

      Is Well situated, we were in floor 22 so was quiet. 2Min walking to Nathan road, bus stop a21 to and from the airport. Jordan mtr stop 2min walking. You can store your luggage for free for 1 day if more you pay.

      Room is small, you can't move when 2 people in the room. Wc very small, so it is not worth to take your news paper or magazine. Bad welcome, front desck so noisy.wireless so slow and someTimes does not exist.

    • Single
      3.8

      Location and free wifi

      I did not like many things. For the price that you pay for the hotel facilities and amenities were lacking. - room incredibly small - cheap furnishings - no hooks in bathroom to hang clothes and no holders or shelving in shower to place soap/toiletries - no space to put suitcase, bags or shopping - no bedside lights or lamps - no floor length mirror. Only mirror at the sink/basin which was situated outside of the bathroom - swipe card did not work properly to enter room - toilet roll dispenser fixed above the toilet makes for inconvenient reaching - too noisy, can hear everything outside - some front desk staff unprofessional as they appear to be under training or not trained properly! - could not make local calls from the hotel telephone, was advised I had to pay FIRST at reception before making a call. How inconvenient! - simply a BAD hotel!!!

    • Older travelers
      4.2

      very small rooms compared to other hotels close by and less expensive. lights did not work in washing area and maintenance could not fix them.could only shave by using a torch .although all lifts seem to be working it was the longest i have ever had wait for a lift in 20 visits to Hong Kong

    • Older travelers
      3.8

      Nothing I like

      Room to small. Not even a table in the room. The mirror is hang above the head. The bathroom too small , even can't change the cloth. Hopeless hotel.

    • Couple
      5.8

      The location is excellent - 2 minutes away from Nathan road. The beds were comfortable but the blanket is too thin. I will have to request for double blanket. Room is good for sit, bath and sleep only. Nothing else.

      I requested for double bed (1 big bed) but still got twin bed (2 separate beds). The room size is super tiny even for Asian people. No space to put your baggage but under the bed. There is no cupboard or a place to hang your clothes, No closet. Bring your own dryer as an advice from others. The bathroom is very small. You can't turn much when taking a bath. This hotel can be only 2-2.5 stars. Don't let it fool you as 4 stars.

    • Group of friends
      7.8

      The newly opened Best Western Grand Hotel was lovely to stay in. I travelled with my friend to celebrate New Year's Eve. The location is excellent - 2 minutes away from Nathan road. It's about 20-25 minutes to the harbour which wasn't too bad. The room was tiny - no cupboard or a place to hang your clothes, and the bathroom sink is located in the bedroom as there is no room in the bathroom, however the room was clean and we had an excellent view from the 26th floor. The decor is a little tacky - rhinestone seats with plastic covers to protect the material, however the beds were comfortable.

      The room is very, very small. I'm not sure how it compares to other Hong Kong hotels as it was the first time I had visited, but if you don't mind living out of your suitcase for a couple of days then it's good. I didn't like that we had to 'book' a hair dryer, I was under the impression that these are always provided in rooms nowadays. Also, if you are not the cardholder do not book the room! I used a friends card as I do not have a credit card in my name, and it took countless phone calls and over a week to confirm that we could use it as a guarantee towards the room. I've never had a problem with this before, so not sure why it happened.

    • Couple
      5.4

      Clean and not too far from mtr.

      Small room, tiny bathroom without a fully closing door, the sink is in the room next to the entrance, not inside the bathroom. The ac didn't seem to have a heating function and it was rather fresh, the minibar was empty. Got a smoking room even though ticked "non-smoking" and was told the room wouldn't be ready for me before 3pm.

    • Family with children
      6.2

      Location

      Rooms are very small and cramped. No space to store your luggage, just under the bed. No space to hang your clothes for twin rooms. Wash basin is outside the bathroom, no light in front/top of the mirror. Double room is better than twin room. Wifi is slow and has weak signal. Sometimes it is very hard to connect. No International Channels in our room, only 4-5 Chinese channels.

    • Family with children
      9.6

      location, services, conveniently located near food.

      no hair dryer. It's very inconvenient to ask for hair dryer whenever I need to use it and it is not always available.

    • Family with children
      5.4

      Good Price

      This hotel have Small rooms, the hotel lobby is tottaly dis control, I had to wait 30 minutes for check in, have many of Chinese visitor in this hotel and one of them passed in front of me and didn't wait in backside, inside the room the equipment is not ready, need to request. Some reception officer is friendly and some officers is unfriendly, specially those who keep your luggage!

    • Single
      7.0

      A new hotel that located in the middle most of shopping area of Hong Kong. Nice hotel with acceptaed standard for Best Western Hotel group.

      The size of the room is too small

    • Single
      6.6

      Situation not bad, easy to find a taxi. Everything needed around it

      Scary decorated rooms. Wifi only in corridor and behind the door. Inside room, hard to connect.

    • Single
      8.8

      Location, staff, view from the room!

      No closet, no tea machine

    • Older travelers
      7.0

      Good location and clean room.

      Room and toilet are small but bearable.

    How to reach hotel

    hotel Best Western Grand Hotel Hong Kong Hong Kong location
    Show big map »

    Hotel Address:

    23 Austin Avenue, Hong Kong, China

    Get directions
    City Center
    • Hong Kong
      4.3 mi
    Airports
    • Fuoshan (FUO)
      88.7 mi
    Train Stations
    • MTR Jordan Station
      1400 ft
    • Hung Hom KCR station
      2700 ft
    Underground stations
    • Jordan
      1400 ft
    Restaurants
    • Australia Dairy Company
      1600 ft
    • Star Cafe (cuisine: Italian)
      300 ft
    Parks
    • Kowloon Park
      1600 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      29
    • Number of rooms:
      396